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A Message From Our CEO

Dear valued community,

I am honored to address you as the CEO of Katahdin Valley Health Center, a beacon of comprehensive healthcare excellence serving our cherished community. With great pride, we stand as a Federally Qualified Health Center (FQHC), dedicated to ensuring the well-being of the 23,000 individuals who entrust us with their health.

Across the picturesque landscapes of three Maine counties, our nine health centers are more than just medical facilities; they are pillars of support, compassion, and expertise. At Katahdin Valley Health Center, our mission is simple yet profound – to provide accessible, high-quality healthcare for all, regardless of background or circumstance.

Our commitment goes beyond medical services; it encompasses the values of inclusivity, respect, and community. Every staff member at KVHC is driven by a shared vision of a healthier, more vibrant community, and we take pride in being your healthcare partner on this journey.

In the face of ever-evolving healthcare challenges, we persistently strive for excellence. We invest in cutting-edge technologies, foster a culture of continuous learning, and, most importantly, listen to the needs of our community. Your well-being is at the heart of every decision we make.

As we navigate the future together, Katahdin Valley Health Center remains devoted to being a trusted healthcare home for you and your loved ones. We invite you to explore the array of services we offer, from preventive care to specialized treatments, with the assurance that your health is in capable and compassionate hands.

Thank you for choosing Katahdin Valley Health Center as your healthcare partner. Together, we can create healthy communities, starting with you!

Sincerely,

Claudette Humphrey CEO,
Katahdin Valley Health Center

Our Mission

Katahdin Valley Health Center will provider community accessable, quality healthcare with compassion and dignity.

Our Vision

Katahdin Valley Health Center will be the provider of choice within our communities, responsive to the healthcare environment while serving as the voice and vehicle for promoting healthcare access to all.

Values

At Katahdin Valley Health Center, our values are the compass that steers our actions, shapes our patient services, and influences our decision-making process. These shared beliefs serve as the bedrock of our commitment to you and our community.

  • Teamwork: Collaboration is at the core of who we are. We work seamlessly within our health center and extend our collaboration beyond its borders, always striving to bring out the best in ourselves.

  • Respect: In our commitment to fostering a positive environment, we hold the principle of respect in high regard. We extend this respect not only to others but also to ourselves, recognizing it as the cornerstone of meaningful interactions.

  • Integrity: Upholding ethical principles is non-negotiable. We stand firm in our commitment to integrity, ensuring that our actions align with truth and transparency at all times.

  • Compassion: Kindness, care, and a genuine willingness to assist define our approach to healthcare. We approach each interaction with warmth and understanding, recognizing the human connection that underlies every aspect of our service.

  • Excellence Our dedication to delivering world-class service is unwavering. Each day, we strive for excellence in every aspect of our operations, aiming to surpass expectations and set new standards for healthcare quality.
Creating Healthy Communities, Starting with You.
If you have an emergency and we are closed, please call 911.
You may also call 207-538-3700 to reach our ON-CALL provider for your medical or dental needs.


KVHC offers translation services via Language Line Solutions. Please see the front desk for details.
KVHC ofrece servicios de traducción a través de Language Line Solutions. Por favor, consulte la recepción para más detalles.
KVHC offre des services de traduction via Language Line Solutions. Consultez la réception pour plus de détails.
For TTY services, please dial 711 to be connected to an operator.

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. This entity receives HRSA Health Center Program grant funding under 42 U.S.C. §  254b and has been deemed a Public Health Service employee for purpose of certain liability protections, including Federal Tort Claims Act coverage, under 42 U.S.C. §  233(g)-(n).

Katahdin Valley Health Center is an equal opportunity provider and employer.
Katahdin Valley Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin or ancestry, age, physical or mental disability, genetic information or predisposition, gender identity, sexual orientation, marital status, parental status, pregnancy, religion or faith, political beliefs, citizenship, veteran status, protected activity under the Maine Whistleblowers Protection Act, filing a prior claim under the Workers Compensation Act, and sexual orientation.

If you wish to file a Civil Rights complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866)632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.

Katahdin Valley Health Center is accredited by the Accreditation Association for Ambulatory Health Care, Inc. Any complaints regarding services provided at Katahdin Valley Health Center can be directed in writing to the AAAHC at 3 Parkway North, Suite 201, Deerfield, IL 60015, by phone at 847.853.6060, or by fax at 847.853.9028.
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are provided via our medical records and Patient Portal partner, athenaHealth.

PATIENT PORTAL
KVHC BILLING
PATIENT FAQ
PATIENT RIGHTS
NOTICE OF PRIVACY PRACTICES
BECOME A PATIENT
CAREERS AT KVHC

No one will be denied access to services due to an inability to pay.
There are discounts available based on family size and income.

© 2025 Katahdin Valley Health Center – All Rights Reserved

Question of the Month June 2025

Please answer the question(s) below. You may then enter your contact information for a chance to WIN a $25 food gift certificate!
(All participants must be 18 years or older, and must reside in Aroostook, Penobscot, or Piscataquis County to be eligible for the gift certificate drawing.)
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Has your health care been impacted by any of the following? (Please select all that apply.)
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KVHC CARES Feedback Form

Let us know what you think! Please tell us about your recent visit to KVHC. 

Please do not ask health care questions on this form. If you have an emergency, please call 911. 

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I am satisfied with my care at KVHC:
If you would like to be contacted by a KVHC representative about your experience today, please leave your name and e-mail address below.

KVHC Holiday Closures

All Katahdin Valley Health Center clinics and pharmacies will be CLOSED on May 26 in observance of Memorial Day, with the following exceptions:
 
  • Walk-In Care and the KVHC Pharmacy in Houlton and Dover-Foxcroft will be OPEN from 11am-7pm. 
 
Please call us at 207-538-3700 for any urgent matters. Thank you!

KVHC CARES Feedback Form

This form is for feedback only, please do not ask medical questions.
If you have a medical emergency, please call 911.
Please enable JavaScript in your browser to complete this form.
I am satisfied with my care at KVHC:
If you would like to be contacted by a KVHC representative about your experience today, please leave your name and e-mail address below.