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KVHC CARES Survey

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RX REFILLS
Patient FAQ

KVHC Sliding Fee Discount Program

Sliding Fee Discount Program Enrollment Assistance

Preventive care like regular checkups, vaccines and screenings are available when you enroll in the Sliding Fee Discount Program. Enrollment for the Sliding Fee Discount Program is available year round and our Certified Enrollment specialists can help you enroll and understand these benefits every step of the way.

Call 207-538-3700 ext. 325 to reach a Certfied Enrollment Specialist

As a Federally Qualified Health Center (FQHC), Katahdin Valley Health Center (KVHC) provides a sliding fee discount for all services to patients who meet the eligibility guidelines. Sliding fee discounts are determined according to household size and yearly income, regardless of health insurance status. This program allows patients to pay a set co-pay of $10, $20, $35, $45, or $50 per medical visit or a certain percentage on their bill at our dental offices if they qualify.

  • We Can Help! You may be eligible for a discounted cost on our services, EVEN IF YOU HAVE INSURANCE! The sliding fee discount applies to all our services, including medical, dental, optometry, and pharmaceutical.
  • We promise to understand. We recognize that not all fee-for-service balances are due to a patient’s unwillingness to pay, as there is often an inability. This practice services all patients regardless of ability to pay. Even if you do not meet federal poverty guidelines or qualify for KVHC’s sliding fee Program, we may be able to help if you can demonstrate a financial hardship.
  • KVHC complies with Federal civil rights laws and does not discriminate based on race, color, national origin, age or disability, or genetics and, where applicable, sex, marital status, parental status, religious creed, political beliefs, veteran status, and sexual orientation.

Apply For the KVHC Sliding Fee Online

For more information or to apply, you can also ask the front desk at your next visit or call our Patient Assistance Department at 207-538-3700 ext. 325
Creating Healthy Communities, Starting with You.
If you have an emergency and we are closed, please call 911.
You may also call 207-538-3700 to reach our ON-CALL provider for your medical or dental needs.


KVHC offers translation services via Language Line Solutions. Please see the front desk for details.
KVHC ofrece servicios de traducción a través de Language Line Solutions. Por favor, consulte la recepción para más detalles.
KVHC offre des services de traduction via Language Line Solutions. Consultez la réception pour plus de détails.
For TTY services, please dial 711 to be connected to an operator.

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. This entity receives HRSA Health Center Program grant funding under 42 U.S.C. §  254b and has been deemed a Public Health Service employee for purpose of certain liability protections, including Federal Tort Claims Act coverage, under 42 U.S.C. §  233(g)-(n).

Katahdin Valley Health Center is an equal opportunity provider and employer.
Katahdin Valley Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin or ancestry, age, physical or mental disability, genetic information or predisposition, gender identity, sexual orientation, marital status, parental status, pregnancy, religion or faith, political beliefs, citizenship, veteran status, protected activity under the Maine Whistleblowers Protection Act, filing a prior claim under the Workers Compensation Act, and sexual orientation.

If you wish to file a Civil Rights complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866)632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.

Katahdin Valley Health Center is accredited by the Accreditation Association for Ambulatory Health Care, Inc. Any complaints regarding services provided at Katahdin Valley Health Center can be directed in writing to the AAAHC at 3 Parkway North, Suite 201, Deerfield, IL 60015, by phone at 847.853.6060, or by fax at 847.853.9028.
Links marked with this symbol:

are provided via our medical records and Patient Portal partner, athenaHealth.

PATIENT PORTAL
KVHC BILLING
PATIENT FAQ
PATIENT RIGHTS
NOTICE OF PRIVACY PRACTICES
BECOME A PATIENT
CAREERS AT KVHC

No one will be denied access to services due to an inability to pay.
There are discounts available based on family size and income.

© 2025 Katahdin Valley Health Center – All Rights Reserved

Question of the Month June 2025

Please answer the question(s) below. You may then enter your contact information for a chance to WIN a $25 food gift certificate!
(All participants must be 18 years or older, and must reside in Aroostook, Penobscot, or Piscataquis County to be eligible for the gift certificate drawing.)
Please enable JavaScript in your browser to complete this form.
Has your health care been impacted by any of the following? (Please select all that apply.)
Are you aware that KVHC has a Sliding Fee Discount Program that may be able to help you with the problems above?
Please enter your contact information below to be entered into our giveaway.

KVHC CARES Feedback Form

Let us know what you think! Please tell us about your recent visit to KVHC. 

Please do not ask health care questions on this form. If you have an emergency, please call 911. 

Please enable JavaScript in your browser to complete this form.
I am satisfied with my care at KVHC:
If you would like to be contacted by a KVHC representative about your experience today, please leave your name and e-mail address below.

Apply for the Sliding Fee Discount Program

Please fill out either the application form for our Sliding Fee Discount Program, or the Refusal Form if you feel you will not be eligible for the Sliding Fee or do not wish to take advantage of the discount.

Sliding Fee Discount Application

OR

Sliding Fee Discount Refusal Form

Please upload your financial documents to support your application here:
Sliding Fee Document Upload Form

Sliding Fee Document Upload Form

Use this form to upload the necessary financial documents to support your Sliding Fee Discount Program Application. Be sure to enter your name and date of birth accurately so that we can match your documents to your application. Thank you!
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Your Name
Click or drag files to this area to upload. You can upload up to 5 files.
Please note: only .pdf, .jpg, and .png file types are supported.

KVHC Holiday Closures

All Katahdin Valley Health Center clinics and pharmacies will be CLOSED on May 26 in observance of Memorial Day, with the following exceptions:
 
  • Walk-In Care and the KVHC Pharmacy in Houlton and Dover-Foxcroft will be OPEN from 11am-7pm. 
 
Please call us at 207-538-3700 for any urgent matters. Thank you!

KVHC CARES Feedback Form

This form is for feedback only, please do not ask medical questions.
If you have a medical emergency, please call 911.
Please enable JavaScript in your browser to complete this form.
I am satisfied with my care at KVHC:
If you would like to be contacted by a KVHC representative about your experience today, please leave your name and e-mail address below.